Operations Manager - Central America and Caribbean

About the role

Eaton's EPG LAC Latin America and Caribbean Division is looking for an Operations Manager for the Central America and Caribbean (CAC) region. The role coordinates the activities of the operational and supply chain areas, including production, maintenance, product engineering, EHS, OPEX (manufacturing engineering, quality, continuous improvement) and supply chain (planning, logistics, purchasing and warehouse), while keeping customer satisfaction for the final product in mind.

Key responsibilities

• Coordinate with other departments to keep the business running smoothly and ensure short- and long-term plans and targets are met.
• Align operational objectives with overall business objectives and direct and mentor the leadership team according to the Eaton Leadership model.
• Coordinate projects within the role's scope, establish a continuous improvement culture and deploy EBS in its Operational Excellence component.
• Coordinate lean manufacturing activities and ensure productivity targets are met.
• Maintain and communicate initiatives that measure and improve key business drivers, work processes and customer requirements.
• Maximize the use of corporate assets such as plant buildings, machine tools and process equipment.
• Drive full compliance with Eaton's environmental, health and safety program and with local regulations, and act as the local legal representative of the Costa Rica plant.
• Build organizational capability through training, coaching and performance management; attract, select, develop and coach top talent.
• Communicate the state of the company to employees, foster teamwork between plant operations, field sales, customers and other plants, and run employee participation teams on topics such as safety, cost-out and continuous improvement.

Required profile

• Bachelor's degree in Engineering or Business; MBA preferred.
• Minimum of 5-7 years of equivalent experience in manufacturing, engineering, supply chain or OPEX, plus 5 years in supervisory or managerial roles.
• English and Spanish required; Portuguese preferred.
• Working knowledge of corporate, division and plant policies and procedures.

Required skills

• Administrative knowledge of information systems (ERP and Microsoft Office); Power BI preferred.
• Experience with Eaton Business System tools such as EBE, ELSS, EQS and MESH (preferred).
• A thorough understanding of financial practices and statements is preferred.
• Strong written, verbal and interpersonal communication, leadership and employee relations skills.