Facility Agent

About the role

The Facility Agent supports daily operations of DHL Express facilities, ensuring a safe and efficient environment for employees and customers. You will work closely with the Project Coordinator and Property Manager to handle equipment, furniture, and logistical requests in a fast‑paced setting.

Key responsibilities

• Assist with employee shipping of equipment, gifts and other items.
• Process and resolve facilities tickets, including Uber business account support.
• Set up, repair, reposition and remove office furniture and equipment.
• Move PCs, monitors and other computer hardware as needed.
• Provide audio/visual setup and troubleshooting for meetings and events.
• Receive, sort, distribute and dispatch incoming and outgoing mail and COMAT services.
• Maintain door‑access system information for Customer Service staff.
• Track and record all ordered and invoiced products.
• Collect headsets, cords and miscellaneous parts from vacated desks.
• Support transportation and food‑service initiatives, such as fruit distribution and gift‑card handling.

Required profile

• GED or technical certification.
• At least 2 years of experience in a related facilities or logistics role.
• Ability to lift heavy boxes, files and equipment.
• Strong customer‑service orientation with a friendly, cooperative attitude.
• Willingness to follow safety and business procedures.

Required skills

• Audio/Visual equipment setup
• Mailing equipment operation (copy, scan, sort)

What we offer

• Competitive compensation packages
• Access to DHL employee programs, services and benefits
• Opportunities for cross‑training and career development