Facilities Assistant

About the role

The Facilities Assistant supports BCD Travel’s Costa Rica center by planning, organizing, and implementing administrative systems, policies and procedures. The role ensures smooth business operations through comprehensive facilities, security, and cafeteria management.

Key responsibilities

• Create a welcoming and efficient workplace by supporting day‑to‑day facilities and office operations.
• Manage accommodation and office space needs, coordinate building maintenance and support office improvement projects.
• Respond to internal service requests and assist with purchasing and vendor coordination.
• Support meetings and events by arranging room setups and catering for guests and VIP visitors.
• Provide front‑desk support, handle phone inquiries and maintain office contact information.
• Coordinate incoming and outgoing mail, courier services and delivery records.
• Support workplace health and safety initiatives, coordinate training and maintain compliance records.
• Collaborate with colleagues across the business to ensure smooth office operations and an excellent employee and visitor experience.
• Take on additional responsibilities and projects as needed to support team and business objectives.

Required profile

• Strong organisational and multitasking abilities.
• Proactive, customer‑service mindset with excellent communication skills.
• Ability to work independently, prioritise tasks and meet deadlines in a fast‑paced environment.
• Flexibility to support a variety of office and facilities‑related activities.
• Previous experience as an Executive Assistant, Administrative Assistant, Office Coordinator or similar role.
• Familiarity with procurement, accounts payable and vendor‑management processes.
• Intermediate English proficiency for effective verbal and written communication.

Required skills

What we offer

• Collaborative, open‑communication culture with flexible work‑life balance.
• Opportunities for global experiences and professional growth.
• Commitment to sustainability and community‑focused charitable activities.