Execution & Relationship Management – Finance O&T

About the role

This senior position is part of the Implementation Services team and is responsible for executing operational and administrative activities that support the Learning Strategy across a finance‑focused cluster or product. The role combines project coordination, learning‑management system administration, and strategic consulting to drive capability building and performance improvement.

Key responsibilities

• Coordinate end‑to‑end execution of operative and administrative tasks for the function.
• Lead program logistics, including virtual and in‑person events, communications, LMS operations (course creation, enrollment, roster management), platform updates, content testing, speaker scheduling, and vendor engagement.
• Partner with Learning Advisors and Program Managers to provide consulting to HR and business partners, identifying and prioritising L&D opportunities.
• Analyse current versus future state gaps, determine root causes, propose solutions and define success metrics.
• Market, evaluate and communicate the impact of learning initiatives to stakeholders.
• Monitor progress, report to learning colleagues and HR/business partners, and adjust expectations as needed.
• Coach and train new recruits, assuming informal or formal leadership within teams.

Required profile

• Seasoned professional with deep disciplinary knowledge in learning operations and finance contexts.
• Strong analytical ability to filter, prioritise and validate complex information from multiple sources.
• Excellent communication and diplomacy skills, capable of influencing decisions and managing stakeholder expectations.
• Proven leadership experience, including coaching and training team members.

Required skills

• LMS administration and content management.