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Execution & Relationship Management – Finance O&T

Citi · Heredia

Senior 🇬🇧 English

Job description

About the role

This senior position is part of the Implementation Services team and is responsible for executing operational and administrative activities that support the Learning Strategy across a finance‑focused cluster or product. The role combines project coordination, learning‑management system administration, and strategic consulting to drive capability building and performance improvement.

Key responsibilities

  • Coordinate end‑to‑end execution of operative and administrative tasks for the function.
  • Lead program logistics, including virtual and in‑person events, communications, LMS operations (course creation, enrollment, roster management), platform updates, content testing, speaker scheduling, and vendor engagement.
  • Partner with Learning Advisors and Program Managers to provide consulting to HR and business partners, identifying and prioritising L&D opportunities.
  • Analyse current versus future state gaps, determine root causes, propose solutions and define success metrics.
  • Market, evaluate and communicate the impact of learning initiatives to stakeholders.
  • Monitor progress, report to learning colleagues and HR/business partners, and adjust expectations as needed.
  • Coach and train new recruits, assuming informal or formal leadership within teams.

Required profile

  • Seasoned professional with deep disciplinary knowledge in learning operations and finance contexts.
  • Strong analytical ability to filter, prioritise and validate complex information from multiple sources.
  • Excellent communication and diplomacy skills, capable of influencing decisions and managing stakeholder expectations.
  • Proven leadership experience, including coaching and training team members.

Required skills

  • LMS administration and content management.

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Published 1 month ago

Expires 3 weeks from now

27 views · 0 interested

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Citi

Heredia