Corporate Accounts Support Representative

About the role

Join Johnson Controls' corporate accounts support team to ensure business continuity for corporate customers through timely follow‑up, clear communication, and reliable day‑to‑day coverage.

Key responsibilities

• Provide timely support to assigned corporate customers and maintain adequate coverage across the portfolio.
• Track, follow up, and resolve customer requests with accuracy, responsiveness and consistency.
• Coordinate with internal teams to address issues, remove blockers and maintain smooth service delivery.
• Maintain complete and accurate documentation, updates and case notes in relevant systems and tools.
• Use MS Office, especially Excel, for follow‑up items, reporting and portfolio tracking.

Required profile

• University degree completed or in progress in a related field.
• At least 1 year of experience in customer service, shared services, corporate support or a similar client‑facing role.
• Fluency in English with strong written and verbal communication skills.
• Strong attention to detail and ability to maintain accurate records.
• Ability to multitask, manage shifting priorities and meet deadlines in a fast‑paced environment.

Required skills

• Proficiency with MS Office, especially Excel.

What we offer

• Competitive salary and paid vacation, holidays and sick time.
• On‑the‑job and cross‑training opportunities in a supportive, safety‑minded environment.