Consultant, Ad Operations

About the role

The Measurement Integration Operations team supports advertising and measurement workflows across TransUnion's platforms, delivering reliable integrations, strong data quality and a consistent client experience. It partners with Product, Engineering, Sales, external partners and clients to resolve operational issues and scale advertising and identity solutions. This Consultant, Ad Operations role reports to the Manager I, Data Integration and is remote, with occasional in-person attendance at work-related events at management's discretion.

Key responsibilities

• Coordinate the setup, quality assurance and ongoing maintenance of client measurement integrations.
• Serve as the primary escalation point for complex operational and partner issues, leading root-cause analysis and driving issues to resolution.
• Partner with Product and Engineering on troubleshooting, platform enhancements and new-feature launches.
• Monitor operational KPIs and performance data to spot trends, risks and improvement opportunities.
• Support the onboarding and enablement of new partners, products and platform capabilities.
• Establish and improve operational processes, documentation and training.
• Ensure activities comply with data governance, compliance and privacy standards.
• Translate technical concepts into clear, actionable guidance for internal teams, partners and clients.

Required profile

• 3-4 years of experience in Advertising Operations, advertising technology or digital media operations, with detailed technical work in an agile environment.
• Bachelor's degree or equivalent experience.
• Strong written and verbal communication, able to explain technical concepts to non-technical audiences.
• Experience collaborating across Product, Engineering, Commercial and external partners.

Required skills

• Deep knowledge of programmatic advertising workflows, ad serving, measurement and the advertising and marketing technology ecosystem.
• Working knowledge of Data Management Platform workflows and multi-touch attribution measurement solutions.
• Ability to perform integration QA, investigate data-quality issues and support technical issue resolution.
• Preferred: Microsoft Excel (PivotTables, VLOOKUP, INDEX/MATCH), cloud file servers (Google Cloud Platform, Amazon Web Services, FTP), HTML, JavaScript, SQL, market research and attribution concepts, and identity-based advertising, DMPs, DSPs, data clean rooms and platform migrations.