Agente de atención telefónica
Addiuva Enterprises · San Pedro
Job description
About the role
The company, a leading player in operational logistics and call centre services, is looking for a Telephone Service Agent to join its team. You will be the first point of contact for customers, providing assistance and solutions through phone calls.
Key responsibilities
- Answer all incoming calls following the company’s established protocol.
- Receive assistance requests and process them according to defined procedures.
- Conduct follow‑up actions to ensure proper delivery of support services.
- Select and locate the most appropriate service provider for each case.
- Enter all required data into the management system accurately.
- Perform any other duties inherent to the position.
Required profile
- High school diploma (Bachiller) or university studies.
- At least 6 months of experience in customer service.
- Fluent in Spanish.
Required skills
- Intermediate to advanced proficiency in Excel.
What we offer
- Monthly salary of ¢438,600.
- All legal benefits.
- Permanent contract.
- On‑site work in San Pedro Montes de Oca.
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Published 1 month ago
Expires 1 week from now
75 views · 0 interested
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Addiuva Enterprises
San Pedro