Administrative Office Manager

About the role

Align, a leader in medical devices for the dental and orthodontic market, is seeking an Administrative Office Manager to support its Operations department in Costa Rica. This individual‑contributor role ensures smooth day‑to‑day office administration, coordination of employee‑focused services, and compliance with internal policies and local regulations.

Key responsibilities

• Manage daily office administration, facilities, and related services.
• Coordinate family‑related support processes such as benefits administration and employee services.
• Serve as primary contact for office and family administration inquiries, escalating issues when needed.
• Liaise with Facilities, HR, Finance, IT, and external vendors to deliver timely services.
• Maintain accurate records, documentation, and reports while ensuring data confidentiality.
• Support onboarding and off‑boarding logistics, budget tracking, invoice processing, and purchase requests.
• Assist with internal and external events, meetings, and employee activities, including logistical planning for field visits.
• Identify opportunities for process improvement and contribute to continuous‑improvement initiatives.

Required profile

• Proven experience in office administration and coordination.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational skills with attention to detail.
• Effective communication skills for interacting with employees, leaders, and external partners.
• Capability to work independently and proactively manage multiple tasks.

Required skills