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Training Technician II

CooperSurgical · Alajuela

🇬🇧 English

Description du poste

About the role

CooperSurgical is seeking a Training Technician II to lead and continuously improve its training programs. The role focuses on designing, delivering, and evaluating multimedia training resources while ensuring compliance with regulatory standards.

Key responsibilities

  • Lead review and enhancement of the training matrix, courses, and programs to align with business goals and compliance requirements.
  • Design, develop, and update multimedia training materials such as videos, photographs, and interactive content.
  • Mentor trainers, standardize training processes, and deliver advanced train‑the‑trainer sessions.
  • Analyze training KPIs, generate reports, and implement data‑driven improvements to productivity and employee performance.
  • Coordinate internal and external audits related to GDP, GMP, 6S, and EHS training compliance.
  • Maintain the training room and equipment, ensuring readiness and regulatory compliance.
  • Manage certification systems and ensure accurate documentation of employee training records.

Required profile

  • Proven experience in designing and delivering technical training programs.
  • Strong understanding of regulatory compliance standards (GDP, GMP, 6S, EHS).
  • Ability to analyze training data and translate insights into actionable improvements.
  • Excellent collaboration skills with cross‑functional teams, including document control and supervisory staff.

Required skills

  • Multimedia content creation (video, photography, interactive modules).
  • Data analysis for training KPIs.
  • Regulatory compliance knowledge (GDP, GMP, 6S, EHS).
  • Training program design and documentation.
  • Certification management systems.

What we offer

  • Opportunity to shape training strategy within a leading fertility and women’s health company.
  • Access to cutting‑edge medical device technologies and innovative reproductive solutions.
  • Collaborative environment focused on continuous improvement and professional growth.

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CooperSurgical

Alajuela