Systems Engineer II

About the role

Join Akamai's Enterprise Client Engineering team to design, build, and maintain a secure, scalable Windows ecosystem for a global workforce. You will work on deploying and managing critical services across thousands of endpoints in a collaborative environment.

Key responsibilities

• Administer, configure, and maintain Akamai's global Windows fleet using Group Policy, registry settings, Kace, and Workspace One MDM tools.
• Design and optimize client OS deployment workflows with management tools and scripting, handling drivers, configurations, upgrades, and infrastructure maintenance.
• Implement and maintain effective patch‑management strategies for Windows OS and third‑party software, ensuring timely testing, staging, and rollout.
• Write, test, and maintain scripts (PowerShell, VBS, Batch) for automating administrative tasks, enforcing configurations, and deploying software; Python experience preferred.
• Provide Tier 3 engineering support for complex Windows issues, conduct root‑cause analysis, document solutions, and ensure availability when required.
• Monitor system health, performance metrics, and compliance logs across the enterprise‑wide Windows infrastructure.

Required profile

• High school diploma or technical degree (or equivalent).
• 5+ years of enterprise systems engineering experience with a focus on Windows administration at scale (3,000+ endpoints).
• Expertise in endpoint and systems management, including deployment, patching, inventory, reporting, and adaptability to new tools.
• Deep knowledge of Windows imaging workflows, WIM deployment, driver integration, post‑imaging setup, and automated build procedures.
• Strong understanding of Windows architecture, file systems, registry, Group Policy, installer packaging, Active Directory, and security frameworks.

Required skills

• Group Policy
• Registry settings
• Kace
• Workspace One MDM
• PowerShell
• VBS
• Batch scripting
• Python (preferred)
• Windows OS administration
• Patch management