Sr QA Automation Engineer

About the role

PetSmart is looking for a Senior QA Automation Engineer to build and improve automated testing across its Stores and Services applications. The role covers front-end user experiences as well as APIs, backend services and data validation, and helps strengthen automation frameworks and CI/CD execution so teams can deliver reliable releases. Associates at the Costa Rica office are eligible for hybrid work.

Key responsibilities

• Design, develop and maintain automated tests for front-end UI, APIs and backend workflows across Stores and Services applications.
• Test Salesforce and .NET-based applications across end-to-end workflows, UI behavior, API and service integrations, and data.
• Build reusable Playwright automation and supporting test utilities, and maintain Postman collections.
• Integrate automated tests into GitHub Actions and help keep test runs reliable.
• Use SQL Server to validate application data and investigate test results.
• Maintain test case traceability and execution results in qTest.
• Work with product, development and QA partners to understand requirements, identify risks and plan test coverage.
• Investigate failures, distinguish application defects from test, data or environment issues, and communicate findings clearly.
• Review automation code and suggest improvements to coverage, maintainability, reliability and reuse.
• Support production deployment and release calls, including occasional late-night or weekend support.

Required profile

• 6-8 years of experience in QA or software testing, including hands-on experience designing, building and maintaining test automation.
• Hands-on testing experience with Salesforce and .NET-based applications, including front-end UI testing and backend/API validation.
• Ability to troubleshoot failures, explain technical findings and work with cross-functional teams.
• Ability to take ownership of automation work and support production deployment calls, including outside normal business hours.

Required skills

• Strong experience with Playwright and JavaScript or TypeScript.
• Hands-on experience with Postman, GitHub Actions, SQL Server and qTest.
• Solid understanding of UI and API testing, SQL-based data validation, Git and CI/CD practices.

Nice to have

• Experience with AI-assisted test design or automation, such as AI-generated test cases or code, agent-based workflows or MCP.
• Android application automation experience, especially with Appium or physical Zebra devices.

What we offer

• Hybrid work option at the Costa Rica office.
• Bring your pets to work.
• Access to the UltraPark gym facility.
• Medical, dental and vision benefits for all associates.
• Paid time off including holidays and discretionary days.