Senior Supervisor, Accounts Payable

About the role

As Senior Supervisor, Accounts Payable, you will provide operational leadership for the Accounts Payable team, ensuring timely and accurate invoice processing and payments while maintaining strong internal controls and delivering a high level of service to internal and external customers. You will lead team performance, manage complex operational escalations and collaborate with cross-functional partners to drive process improvements, standardization, automation and an effective customer experience.

Key responsibilities

• Lead and develop the Accounts Payable team, set objectives, allocate work, monitor performance and ensure employees receive the training and support they need.
• Oversee day-to-day operations, including invoice processing, exception management, workload allocation, aging, productivity and timely resolution of operational issues.
• Monitor and communicate operational metrics and service levels, identify trends and implement corrective actions.
• Develop and implement policies, procedures and process improvements that strengthen efficiency, standardization, automation and internal controls.
• Manage complex invoice and payment escalations, conduct root cause analysis and implement sustainable corrective and preventive actions.
• Partner with internal stakeholders and suppliers to resolve invoice and payment matters, and build relationships with Procurement, Supply Chain, Treasury, Finance, IT and other partners.
• Lead and support AP projects, process transitions, system implementations and continuous improvement initiatives.
• Ensure adherence to AP policies, procedures, SOX requirements and internal controls, and support audit requests and month-end activities including accruals and cut-off.
• Train internal customers on AP requirements, invoice processing, approvals and related processes.

Required profile

• Bachelor's degree in a related field and 8 years of previous Accounts Payable experience, including supervising AP employees.
• Preferred: experience in the medical device and/or manufacturing industry.
• Preferred: ability to work with cross-functional teams and represent the organization professionally with suppliers, vendors and contractors.

Required skills

• Advanced Microsoft Excel skills.
• Knowledge of AP systems.
• Preferred: strong knowledge of end-to-end AP processes, including PO and non-PO invoices, exception resolution, payment processing, vendor account management and month-end activities.
• Preferred: experience leading process improvement, standardization, automation and transition initiatives.