Senior Strategic Program Manager (Portfolio Governance, Business Operations & Executive Communications)

About the role

A global organization is looking for a highly strategic, organized and results-driven Senior Strategic Program Manager to lead portfolio governance, operational effectiveness and executive communications. The role combines program management, business operations, portfolio management and strategic communications so that leadership teams have clear visibility into business priorities, milestones and initiatives. It suits a proactive, independent professional who turns complex information into actionable insights and drives alignment across global stakeholders.

Key responsibilities

• Own and maintain strategic program roadmaps, tracking initiatives, milestones, risks and deliverables, and develop portfolio dashboards in Smartsheet or similar tools
• Give executives data-driven visibility into portfolio performance, close reporting gaps and improve governance processes
• Develop internal communication strategies, executive newsletters, leadership updates, presentations and stakeholder communications, translating complex information into clear messaging
• Coordinate communications across internal teams, senior leadership and external partners
• Standardize operating rhythms for All-Hands meetings, leadership syncs, QBRs and strategic meetings, and build executive-ready presentations, agendas and action-tracking frameworks
• Drive efficiency through process standardization, reporting automation and continuous improvement
• Lead cross-functional initiatives, coordinate annual programs and strategic events, and partner with senior leadership on priorities and execution

Required profile

• 7+ years of experience in program management, business operations, portfolio management, PMO or strategic internal communications
• Proven experience managing strategic roadmaps, complex project portfolios and executive reporting
• Ability to design standardized processes, reporting cadences and governance frameworks, and to work with global, cross-functional teams and senior stakeholders
• Exceptional written communication, presentation, organizational and analytical skills; able to manage competing priorities and work autonomously

Required skills

• Advanced hands-on use of Smartsheet or similar portfolio management tools (dashboards, reporting, workflow tracking)
• Strong experience creating executive communications, newsletters and presentations
• Proficiency in PowerPoint and Excel, and collaborative business productivity tools
• Preferred: background in PMO governance, customer operations, customer success, business enablement or transformation, and experience building automated dashboards and executive reports