Senior Security Compliance Reviewer

About the role

Equifax is hiring a Senior Security Compliance Reviewer in Heredia, Costa Rica, within its Security Governance and Compliance function. You will safeguard consumer data by running thorough Consumer Data Compliance and Re-Credentialing reviews across several business units, using your background in investigation and business validation to check evidence of permissible purpose and enforce consumer reporting laws such as the FCRA.

Key responsibilities

• Re-credentialing reviews and risk assessments to align end users with FCRA regulations and internal data access rules
• Lead high-stakes customer calls and correspondence during service disruptions, audit disputes or account suspensions
• Analyze operational metrics, request volumes and compliance findings to spot systemic risks and bottlenecks, and suggest workflow automation or AI improvements
• Investigate commercial entities, checking physical sites, ownership structures and legitimate business needs before granting or renewing access to sensitive data
• Review client contracts, legal documents and security questionnaires to enforce risk policies

Required profile

• 3+ years in consumer data compliance, security re-credentialing or credential verification in a high-volume setting
• Experience evaluating legal and business documents and applying security policies or FCRA
• Proven conflict resolution and difficult customer handling during escalations and account reviews
• High school diploma required; associate or bachelor's degree preferred
• Bilingual English and Spanish at B2+ level minimum

Required skills

• Data analysis tools or operational reporting to track productivity and audit trends
• Preferred: peer mentoring, onboarding or SME roles, and a background in security compliance, fraud mitigation or credential verification