Senior Managing Consultant - Authorization & Fraud SME
mastercard · San Jose
Description du poste
About the role
Mastercard's Advisors & Consulting Services team combines traditional management consulting with its data assets, platforms and technologies to give clients strategic insights and recommendations. This Senior Managing Consultant role leads client engagements focused on fraud management and related fraud products, serving large, regional and global clients across banking, payments, retail and restaurants.
Key responsibilities
- Lead client engagements across industries, mainly by consulting on fraud management and related fraud products
- Develop strategies and programs for large, regional and global clients using data and technology solutions
- Own key relationships with senior client stakeholders and assess client agenda, culture and change readiness
- Lead the team to insights and recommendations, deliver client presentations and grow team members' roles and skills
- Provide analytical and day-to-day project delivery leadership in a collaborative environment
- Work with internal stakeholders such as Product and Business Development to scope projects and build the firm's intellectual capital
- Mentor, coach and train junior consultants
Required profile
- Undergraduate degree with 6+ years of experience in consulting, fraud risk management, payments or financial crime
- Experience coaching and managing teams across consulting engagements with structured problem solving and stakeholder management
- Experience managing key client relationships
- Knowledge of business KPIs, financials and organizational leadership
- Ability to spot new business opportunities, draft proposals and scope them
- Eligibility to work in the country of application and to obtain travel visas as needed
- Ability to travel to client sites semi-regularly
Required skills
- Logical, structured thinking and affinity for numerical analysis
- Effective communication in English and the local office language
- Ability to handle multiple tasks and clients in a fast-paced, deadline-driven environment
- Preferred: experience generating new knowledge, fraud scoring product expertise, MBA or master's degree
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mastercard
San Jose