Senior Billings Specialist
Cornerstone OnDemand · Heredia
Description du poste
About the role
Cornerstone OnDemand is expanding its Order to Cash team in Costa Rica and seeks a Senior Billings Specialist. This hybrid position requires a detail‑oriented self‑starter who can manage complex billing processes and collaborate with internal and external stakeholders.
Key responsibilities
- Process sales orders in the CRM system from international customer agreements, including amendments and corrections.
- Create quotes and opportunities in Salesforce to align with contract changes and billing schedules.
- Manage e‑invoicing, reconcile payments, review errors, and handle credit/rebill tasks.
- Investigate and resolve billing queries, audit sales orders, and issue refunds or adjustments.
- Review unbilled items, calculate accruals, and support month‑end closing activities.
- Prepare billing, sales, and reconciliation reports and partner with the Collections team on billing issues.
Required profile
- 3+ years of experience in billing, accounts receivable, or accounting.
- Self‑starter with strong organizational and communication abilities.
- Ability to multitask and work effectively with internal departments and management.
Required skills
- Advanced Excel proficiency.
- Experience with Salesforce.
- Experience with Oracle.
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Cornerstone OnDemand
Heredia