Senior Associate - Operations

About the role

We are looking for a Senior Associate in Operations to support our finance and accounting functions. The role focuses on end‑to‑end accounts‑receivable processes, ensuring accurate cash application, invoicing and customer data management while adhering to service level agreements.

Key responsibilities

• Apply cash receipts to open invoices and manage credit notes.
• Create and maintain customer master data.
• Execute dunning and collection activities.
• Prepare regular reporting and support month‑end close activities.
• Release sales orders and coordinate with cross‑functional teams.

Required profile

• University studies in accounting, administration, economics or a related field.
• Minimum three years of experience in accounts‑receivable.
• Strong customer service orientation and analytical problem‑solving skills.
• Ability to work under defined SLAs and KPIs.
• Excellent attention to detail, time‑management and teamwork capabilities.
• Proficiency in Portuguese or English (minimum 80% usage).

Required skills

• Hands‑on experience with ERP systems, specifically SAP.
• Familiarity with PREF and SharePoint platforms.