Sales Development Representative – Pharma & Medical Devices

About the role

Emagia is building a high‑performing SDR team in Costa Rica to generate pipeline for its AI‑driven finance platform targeting US‑based pharmaceutical, medical device and life‑science companies. You will focus on outbound prospecting to finance and shared‑services leaders.

Key responsibilities

• Execute high‑volume outbound outreach via cold calls, personalized email sequences and LinkedIn Sales Navigator to build a qualified US pipeline.
• Research and map target accounts to identify CFOs, VPs of Finance, Controllers and Credit & Collections Directors.
• Craft industry‑specific messaging around DSO pressure, chargebacks, deductions, collections and finance process automation.
• Qualify inbound leads from marketing campaigns within defined SLA windows aligned to US time zones.
• Maintain accurate activity and opportunity data in Salesforce or HubSpot and use sales‑engagement tools such as Outreach, Salesloft or Apollo.
• Conduct discovery conversations to understand prospects’ O2C processes and hand off qualified opportunities to US‑based Account Executives.

Required profile

• 2‑5 years of proven SDR/BDR experience in B2B SaaS or enterprise technology, preferably within healthcare or finance.
• Demonstrated success selling into or supporting the US market and working US business hours.
• Full professional fluency in English with a confident phone presence for senior US finance executives.
• Strong research, prospecting and written communication skills.
• Bachelor’s degree in Business, Marketing, Finance, Life Sciences or related field, or equivalent experience.

Required skills

• Hands‑on experience with CRM platforms (Salesforce, HubSpot).
• Proficiency with sales‑engagement tools (Outreach, Salesloft, Apollo).
• Use of LinkedIn Sales Navigator for prospecting.