Sales Development Representative (Manufacturing & Professional Services)

About the role

Emagia is an AI-driven autonomous finance platform that automates credit, collections, cash application, deductions and cash forecasting for global enterprises. It is building an SDR team in Costa Rica to drive pipeline into the US market. The role focuses on Manufacturing and Professional Services, prospecting outbound into US finance and shared services leadership at mid-market and enterprise accounts. Candidates must be available to work US business hours and speak fluent English.

Key responsibilities

• Run high-volume outbound prospecting via cold calling, personalized email sequences and LinkedIn outreach to build qualified US pipeline.
• Research and map US Manufacturing and Professional Services accounts to identify CFOs, VPs of Finance, Controllers, Credit & Collections Directors and GBS/SSC leaders.
• Build vertical-specific messaging on B2B invoicing, collections, deductions, cash application, DSO reduction, working capital and finance automation.
• Prospect into industrial manufacturers, technology manufacturers, automotive suppliers, electronics companies, business services, consulting and engineering firms.
• Qualify inbound leads from marketing campaigns, webinars and content downloads within defined SLAs aligned to US time zones.
• Meet monthly and quarterly targets for meetings booked and qualified opportunities created.
• Maintain accurate activity, contact and opportunity data in the CRM (Salesforce / HubSpot) and engagement tools (Outreach, Salesloft, Apollo).
• Hold discovery conversations to understand prospects' O2C processes and systems (SAP, Oracle, NetSuite, Microsoft Dynamics) before handing off to a US AE.
• Partner with US Marketing and Sales on campaign feedback, messaging and target account lists, and share competitive intelligence with the GTM team.

Required profile

• 2-5 years of SDR / BDR / inside sales experience, preferably in B2B SaaS, enterprise technology, manufacturing technology or professional services.
• Demonstrated experience selling into or supporting the US market, including working US business hours.
• Track record of hitting outbound targets across cold calling, email and LinkedIn (Sales Navigator).
• Experience prospecting mid-market and enterprise organizations.
• Fluent English, written and spoken, with a neutral, confident phone presence.
• Bachelor's degree in Business, Marketing, Finance, Engineering or a related field, or equivalent practical experience.

Required skills

• CRM and sales engagement tooling (Salesforce, HubSpot, Outreach, Salesloft, Apollo).
• Data hygiene and pipeline reporting.
• Preferred: prospecting experience in Manufacturing, Automotive, Electronics, Professional Services, Consulting, IT Services or Business Services in North America.
• Preferred: familiarity with finance operations (AR, DSO, collections, cash application), SAP, Oracle, NetSuite, GCC/GBS/SSC sales, and Spanish or Portuguese.