Sales Development Representative

About the role

As a Sales Development Representative, you will play a crucial role in generating new business opportunities through proactive outreach and lead discovery in your assigned territory. You will identify prospects, provide support with product information and quotations, and help drive commercial success.

Key responsibilities

• Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
• Utilize internal and third‑party tools to generate leads and discover white space.
• Provide support to qualified prospects, including follow‑up, product details, and quotations.
• Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
• Participate in call‑out days, events, and customer meetings with sales colleagues.
• Maintain accurate lead information and activity records in CRM systems.
• Contribute to team training and onboarding of new sales associates.

Required profile

• Advanced English proficiency (C1/C2 level).
• Strong organizational, multitasking, and prioritization abilities.
• Attention to detail in maintaining accurate records.
• Efficiency in MS Office automation tools to support daily tasks.
• Knowledge of the virtualization industry.
• Bachelor’s degree or equivalent combination of education and experience.
• Ability to work collaboratively and maintain a positive attitude in a dynamic environment.

Required skills

• Salesforce CRM
• LinkedIn Sales Navigator
• MS Office

What we offer

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self‑care.
• 24 paid volunteer hours annually through Veeam Cares.
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents.
• Fully funded medical, dental, and vision coverage for employees and dependents.
• Mental health support, therapy sessions, and virtual care via Employee Assistance Program.
• Retirement and social security contributions through Costa Rica’s statutory programs.
• Life insurance equal to 24× monthly salary, plus disability and funeral coverage.
• Daily cafeteria subsidy.
• Fertility, adoption, and surrogacy support, plus learning opportunities through on‑demand libraries and mentoring.