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Quality Compliance Specialist
Philips · Alajuela
Description du poste
About the role
The Quality Compliance Specialist will drive the Corrective and Preventive Action (CAPA) process from issue identification through to closure, ensuring robust execution and high-quality documentation. You will work closely with cross-functional teams to maintain regulatory compliance and promote a strong quality culture.
Key responsibilities
- Support CAPA investigations, including issue identification, root cause analysis (5 Whys, Ishikawa, statistical analysis), corrective actions, effectiveness checks and closure in line with regulatory and QMS requirements.
- Partner with Quality, Engineering, Manufacturing, Service and Commercial teams to ensure timely execution of CAPA actions and sustained compliance.
- Monitor and analyse quality data to identify risks, trends and emerging non-conformances, enabling proactive interventions.
- Strengthen the compliance culture by delivering training and knowledge sharing on QMS, CAPA, regulatory expectations and best practices.
Required profile
- Minimum 2 years experience in FDA-regulated manufacturing or quality environments, focusing on CAPA investigations and process improvement.
- Understanding of end-to-end CAPA process and global medical device regulations (21 CFR Parts 803, 806, 820; ISO 13485; EUMDR; ISO 9001).
- Ability to analyse quality data to spot risks and trends.
- Vocational education or Bachelor’s degree in Engineering, Science or equivalent.
- Advanced written and verbal English communication skills.
Required skills
- CAPA investigation and management.
- Root cause analysis techniques (5 Whys, Ishikawa, statistical analysis).
- Quality data analysis.
- Regulatory compliance knowledge (21 CFR 803/806/820, ISO 13485, EUMDR, ISO 9001).
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Philips
Alajuela
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