Quality Assurance Specialist

About the role

The Quality Assurance Specialist ensures QA standards and client satisfaction are consistently delivered across digital projects. The role carries out structured, well-defined QA activities with speed, accuracy and high quality, supporting the agility and effectiveness of the QA team. It works closely with QA Leads, QA team members, project managers, designers and developers to meet project requirements, design specifications and quality standards throughout the project lifecycle.

Key responsibilities

• Analyze requirements, user stories, tickets and technical documentation to identify testing needs, and flag gaps, ambiguities and risks to stakeholders.
• Create, maintain and run test plans, test cases, scripts, checklists and traceability matrices; perform functional, non-functional and regression testing.
• Track defects through resolution, report test results, quality issues and risks, and create quality reports and metrics.
• Take part in project meetings, planning sessions and QA reviews, and share timely updates on testing progress, risks and blockers.
• Support onboarding of new QA team members and contribute to QA estimation and project planning.
• Keep improving knowledge of QA processes, testing methodologies, automation tools, accessibility standards and emerging technologies, and promote best practices for quality, usability, accessibility and performance.

Required profile

• Minimum of 2 years of experience in Software Quality Assurance.
• Bachelor's degree in Software Engineering, Computer Science, Information Technology or a related field, or equivalent professional experience.
• Working knowledge of Agile software development methodologies.
• Experience collaborating with both local and offshore teams.
• Strong working knowledge of Windows and/or macOS environments.
• English at approximately B2 level or higher.

Required skills

• Task management and defect-tracking tools such as Jira or similar.
• Preferred: ISTQB or other QA certification, and experience with Jira, Confluence and Box.
• Preferred: Microsoft Office (Excel, Word, PowerPoint, Visio, MS Project).

What we offer

• Maternity and parental leave with extra days.
• Vacation, compassionate leave, sick days and flex days.
• Online services for families and new parents.
• Diversity and Inclusion Board with 12 affinity groups.
• Internal learning and development programs and enterprise-wide employee discounts.

The team expects to work from the office at least 3 days a week.