Office Services Coordinator
McKinsey & Company · San Jose
Description du poste
About the role
The Office Services Coordinator will own delivery and continuous improvement of workplace operations and office services, ensuring a seamless, compliant, and high‑quality office experience.
Key responsibilities
- Coordinate meeting room operations, facilities management, catering, health & safety, front‑desk, and visitor management.
- Manage logistics such as mail, package services, transportation, print/design, and event support.
- Collaborate with departments, vendors, building management, and stakeholders to anticipate needs and resolve issues.
- Oversee vendor relationships, operational budgets, inventory, invoicing, and expense processes.
- Analyze operational data and service metrics to identify trends and recommend improvements.
- Champion technology, automation, and reporting tools to enhance efficiency and service quality.
Required profile
- University degree or advanced certifications in office/facilities management, hospitality, business administration or related field (preferred).
- Significant experience supporting workplace operations or office services, preferably in a professional services or corporate environment.
- Proven ability to lead operational initiatives, coordinate vendors, and drive process improvements.
- Strong stakeholder‑relationship building and influencing skills.
- Ability to independently manage complex priorities, projects and service delivery.
Required skills
- Problem‑solving, risk assessment and organizational planning.
- Coaching and developing colleagues, fostering collaboration and continuous improvement.
- Leveraging data, technology and automation to improve workflows.
- Deep knowledge of workplace operations, facilities, hospitality, compliance and operational controls.
- Effective communication across stakeholder groups.
What we offer
- Competitive salary based on location, experience and skills.
- Comprehensive benefits package supporting holistic well‑being for employees and families.
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McKinsey & Company
San Jose