Front Line Manager – Finance & Accounting – I2C

About the role

Genpact is seeking a Front Line Manager for its Finance & Accounting (F&A) I2C team in Costa Rica. The role focuses on managing cash application processes, collections, and accounts receivable activities while ensuring accurate daily receipt reconciliation.

Key responsibilities

• Make collection calls, email/fax invoices, and handle hard‑copy mailing requests from customers.
• Allocate cash based on customer remittances, validate payments, and report to the business.
• Collaborate across AR entities, monitor aged receivables, and resolve unidentified cash.
• Create and update Standard Operating Procedures and address client queries.
• Reconcile orders, validate credits/debits, and manage dispute resolution.

Required profile

• Bachelor’s degree in Accounting, Commerce, Economics, Finance or related field; Masters in Finance is a plus.
• Relevant certifications such as ACCA, Blackline, CIMA, or SAP S/4HANA are preferred.
• Experience with accounts receivable, cash application, and preferably with a real‑estate client.

Required skills

• Accounting and AR process expertise.
• Cash application and daily receipt reconciliation.
• Proficiency in SAP S/4HANA for Financial Accounting.
• Advanced Microsoft Excel skills.