Distribution Operations Manager - LATAM

About the role

This position leads the centralized Planning & Replenishment (P&R) and Distribution organization for LATAM, including the regional network of Distribution Centers/Warehouses and the drop-shipment business, under Distribution & Operations Management LATAM. It owns DC operations, replenishment, DC and drop-ship purchasing and distribution service, and executes the LATAM Cross-Dock / centralized hub strategy to reduce lead times and improve availability across resale and drop-ship revenue streams.

Key responsibilities

• Lead the LATAM Distribution Center and Warehouse network across Brazil, Mexico, North Andean, South Andean and CAC regions, giving strategic direction and operational governance to regional distribution leaders.
• Own Planning & Replenishment (P&R) for the DC network and drop-shipment business, ensuring product availability, inventory health and working capital performance.
• Direct DC and drop-ship purchasing, driving supplier performance, OTIF compliance, ASN accuracy and procurement excellence.
• Lead the Sales & Operations Execution (S&OE) process, aligning replenishment with regional supply plans.
• Drive the LATAM Cross-Dock and Centralized Distribution Hub strategy to optimize product flow and responsiveness.
• Oversee distribution service performance, logistics costs, warehouse productivity and EHS compliance.
• Establish standardized distribution processes, WMS best practices and inventory accuracy disciplines across countries and facilities.
• Partner with Customer Operations, Logistics and Supply Chain teams on cross-border logistics, routing, allocation and fulfillment.

Required profile

• Bachelor's degree in Engineering, Supply Chain, Logistics or Business from an accredited institution.
• Significant progressive experience in distribution / logistics, including leading multi-site / multi-country distribution teams.
• Advanced English plus Spanish or Portuguese.
• Nice to have: data/BI analytics and experience with Eaton Business System (EBS) tools.

Required skills

• DC operations, WMS, replenishment and international logistics (Incoterms, customs)
• Experience managing 3PLs and multi-country warehouse networks
• Drop-ship and supplier OTIF / ASN management
• Strong operational leadership across a dispersed, multi-country footprint