Demand Planning Specialist
Kraft Heinz · Alajuela
Description du poste
About the role
A Demand Planning Specialist is sought to lead and strengthen the demand planning process across the region, ensuring disciplined execution of the Integrated Tactical Planning (ITP) and Integrated Business Planning (IBP) cycles. The role connects short-term commercial and operational decisions with the mid- and long-term business plan, working closely with Sales, Marketing, Finance, Supply Planning, Customer Logistics and other stakeholders. It also involves owning and improving the statistical demand baseline using planning tools such as o9 and SAP.
Key responsibilities
- Coordinate and drive the weekly ITP and monthly IBP planning cycles, keeping short-term demand decisions aligned with the longer-term business plan.
- Partner with Commercial, Marketing, Finance, Supply Planning and Customer Logistics teams and improve planning routines, governance and execution.
- Build, maintain and improve the statistical demand baseline, analyze demand patterns and sales trends, and monitor KPIs such as forecast accuracy, bias, inventory and service levels.
- Configure and maintain o9 and SAP planning parameters, master data and forecasting models, troubleshoot data issues and partner with IT and global planning teams.
- Identify demand and supply risks, support mitigation plans and help reduce supply chain losses and optimize inventory.
- Align demand forecasts with regional and international finished-goods supply sources and communicate with internal and external stakeholders.
- Support demand planning, waste management, standardization and continuous improvement initiatives.
Required profile
- Bachelor's degree in Industrial Engineering, Supply Chain, Operations or a related field.
- 3-5 years of experience in demand planning, supply planning, forecasting or similar roles.
- Strong knowledge of statistical forecasting and hands-on o9 experience; SAP planning experience (APO or IBP).
- Fluent English and Spanish; supply chain certification is a plus.
Required skills
- Proficiency in Excel and Power BI.
- Strong analytical, problem-solving and stakeholder-management skills.
- Ability to manage multiple planning cycles and priorities at once.
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Kraft Heinz
Alajuela
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