Deal Desk Analyst (Contractor) - Hybrid

About the role

This is a 6-month Deal Desk Analyst position (contractor) based in Costa Rica with a hybrid arrangement of 50% onsite. The role partners with Deal Managers to support Workday's Sales organization from a deal strategy and operational efficiency standpoint, helping ensure accurate pricing, clean Order Forms and maintained operational dashboards. Extension or conversion depends on budget and performance.

Key responsibilities

• Assist Deal Managers with general administrative tasks, including quoting and generating Order Forms
• Ensure accurate pricing and clean Order Forms
• Maintain operational dashboards
• Partner with cross-functional teams to provide the best possible deal support for Sales

Required profile

• Prior experience in Sales Operations, Business Operations, Sales or Finance
• Knowledge of the Quote to Cash lifecycle, or a strong desire to apply sales process experience
• Comfortable partnering with cross-functional teams
• Analytical, detail-oriented and a team player with experience delivering customer-facing proposals

Required skills

• Knowledge of Salesforce (SFDC) preferred; other CRMs acceptable
• General knowledge of Microsoft Word and Excel
• Understanding of software pricing models, SaaS pricing and licensing models is a definite plus