Client Solutions Manager - TikTok

About the role

Join Aleph’s fast‑growing team in Costa Rica as a Client Solutions Manager representing TikTok. You will work with brands and agencies to drive adoption of TikTok for their online marketing campaigns.

Key responsibilities

• Participate in strategic planning to generate new business opportunities and act as a consultant for top key accounts.
• Serve as the primary point of contact for client campaign management, reporting, and SLA adherence.
• Provide actionable insights on campaign performance, optimize accounts for increased spend, and manage reservation projects.
• Drive product education, share best practices, and collaborate with cross‑functional teams on creative ad solutions.
• Maintain campaign records, schedules, and ad placement availability while ensuring accurate reporting and optimization.

Required profile

• At least 4 years of experience in client relationship management and digital media.
• Advanced English skills and a Bachelor’s degree in Advertising, Marketing, Business, or a related field.
• Deep understanding of the digital landscape, social media, and online media planning.
• Strong communication, organizational, and problem‑solving abilities.

Required skills

• TikTok platform expertise
• Digital advertising campaign management
• Data‑driven performance analysis
• Media planning and ad tech product knowledge