Business Analyst – Bilingual (Spanish/English)

About the role

Webb Fontaine is seeking a Business Analyst to join its global trade technology team. The role involves gathering and translating business requirements into functional solutions while collaborating with multidisciplinary teams in both agile and traditional environments. You will work in a bilingual (Spanish-English) setting, interfacing with clients, technical staff and vendors.

Key responsibilities

• Gather, analyse and document functional and business requirements with stakeholders.
• Manage user stories, backlogs and work boards in JIRA, ensuring traceability and visibility.
• Coordinate with technical teams, clients and vendors to meet objectives, scope and quality standards.
• Identify process gaps, propose improvements and support data-driven decision making.
• Prepare reports, requirements matrices and executive presentations for senior management.
• Facilitate communication between technical and business teams as the primary point of contact.

Required profile

• Minimum 3 years experience as a Business Analyst.
• Proficiency in JIRA (user story administration, boards, reporting).
• Bilingual Spanish-English with fluent oral and written communication.
• Strong analytical, negotiation and conflict-resolution abilities.

Required skills

• JIRA

What we offer

• Equal‑opportunity, diverse and inclusive work environment.
• Competitive compensation.
• Comprehensive medical coverage.
• Global collaboration with international clients.
• Learning and development programs.
• Work‑life balance initiatives.