B2B Sales Development Representative – Remote
Hire Overseas · Costa Rica
Job description
About the role
We are seeking a Sales Development Representative to support the revenue team of a leading U.S.-based corrugated packaging manufacturer. The role focuses on CRM management, outbound calling, and lead generation to grow the sales pipeline and increase account penetration across existing and prospective customers.
Key responsibilities
- Maintain and clean data in SugarCRM (or similar) ensuring accuracy, completeness, and removal of duplicates.
- Segment account lists and generate basic reports to provide pipeline visibility.
- Analyze CRM data to uncover under‑penetrated accounts, inactive customers, and re‑engagement opportunities.
- Conduct structured outbound call campaigns to U.S. business professionals, qualify leads, and schedule meetings for the sales team.
- Log all call activity and outcomes accurately in the CRM.
- Support lead follow‑up, nurture prospects, and coordinate handoffs with the internal sales team.
Required profile
- 2+ years of experience in inside sales, SDR/BDR, CRM administration, or B2B outbound calling.
- Hands‑on experience with a CRM system such as SugarCRM, Salesforce, HubSpot, or similar.
- Strong English communication skills, both verbal and written.
- Comfortable speaking with U.S.-based business professionals during regular U.S. business hours.
- High attention to detail, organized, and able to manage multiple tasks following structured processes.
Required skills
- SugarCRM
- Salesforce
- HubSpot
What we offer
- Salary paid in USD on a bi‑monthly basis (15th and 30th).
- Paid Time Off in accordance with company policy.
- Observance of holidays per company guidelines.
- 100% remote work setup – work from wherever you are most productive.
- Direct collaboration with a U.S. sales organization and clear growth path toward more advanced sales roles.
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Published 1 day ago
Expires 1 month from now
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Hire Overseas
Costa Rica