VP Employee Relations Lead Investigator

About the role

The VP Employee Relations (ER) Lead Investigator is an experienced investigator responsible for the end‑to‑end investigative process, including planning, interviews, e‑discovery, documentation review, and report writing, primarily for allegations of discrimination, harassment, and retaliation. The role also assesses the severity of conduct for substantiated matters and partners with internal stakeholders.

Key responsibilities

• Investigate HR‑related concerns raised through the Ethics Office and other channels, focusing on discrimination, harassment and retaliation allegations.
• Determine appropriate resolution of all allegations, assess severity of substantiated findings per policies and procedures.
• Communicate findings to management, HR, and reporting parties as appropriate.
• Partner with HR Business Partners, Legal, Compliance, Citi Security and Investigative Services.
• Manage caseload to meet expected timeframes and provide regular status updates to stakeholders.
• Assess risk, consider Citi’s reputation, and apply sound ethical judgment, escalating issues timely.

Required profile

• 6–10+ years of experience in Human Resources and/or Employee Relations investigations.
• Strong knowledge of the end‑to‑end investigation process and relevant protocols.
• In‑depth understanding of employment policies, practices, and employment laws and regulations.
• Excellent verbal communication and writing skills.
• Self‑motivated with strong attention to detail and accuracy.
• Strong analytical and organizational abilities.
• Demonstrated ownership and accountability, driven to “do the right thing”.
• Ability to work effectively in a fast‑paced, collaborative environment across multiple time zones.