Villa Manager – Luxury Private Villa in Costa Rica

About the role

Utopia is seeking a highly organized, service‑oriented Villa Manager to oversee the day‑to‑day operation of a luxury private villa on the Nicoya Peninsula. You will ensure the property remains in pristine condition, coordinate vendors and staff, and deliver a seamless guest experience year‑round.

Key responsibilities

• Oversee all maintenance and service activities, adapting to the tropical coastal environment.
• Develop operational plans for high‑season guest stays and low‑season preventive maintenance.
• Create and control the annual budget, tracking expenses and vendor contracts.
• Lead housekeeping, gardening, pool, private chef, and security teams to maintain high standards.
• Prepare the villa for guest arrivals, manage day‑to‑day operations, and respond to urgent needs.
• Coordinate local logistics, transportation, excursions, and activities for guests.
• Ensure compliance with local regulations, permits, and safety requirements.
• Provide regular reports to owners and suggest improvements for efficiency and guest experience.

Required profile

• 3+ years experience as Villa Manager, Estate Manager, General Manager or senior operations role in luxury hospitality.
• Fluent in English and Spanish.
• Strong organizational, budgeting and vendor‑management abilities.
• Independent problem‑solver with a discreet, guest‑focused mindset.
• Familiarity with Costa Rican compliance, safety regulations and local contractor landscape.

What we offer

• Guest‑centric culture where hospitality is integrated into every aspect of the property.
• International team collaboration across cultures and time zones.
• High‑ownership environment encouraging initiative and responsibility.
• Growth opportunities as the company scales rapidly.