Technical Delivery Lead

About the role

The Technical Delivery Lead ensures that software development initiatives are delivered on time, within agreed scope, to quality standards and aligned with business and product objectives. The role combines technical understanding, project management, vendor management and strong communication skills to keep the company in control of its technology development while working with external teams. The ideal candidate communicates with both business stakeholders and software engineers, challenges technical decisions, identifies risks and holds external providers accountable.

Key responsibilities

• Maintain a strong understanding of the company's software architecture, integrations, APIs, infrastructure and technology roadmap, and review proposed technical solutions.
• Identify technical risks, scalability concerns, security issues and technical debt, and ensure technical documentation is kept up to date so the company does not become overly dependent on the external provider.
• Ensure development follows agreed technical standards and best practices.
• Make sure work is properly tested before release, monitor defects and resolution times, coordinate with QA teams, review UAT results and establish delivery quality metrics.
• Plan and document production releases, take part in post-release reviews and incident analysis.
• Maintain an internal source of truth covering architecture, technical specifications, API and infrastructure documentation, deployment procedures, data flows, security requirements, release documentation and vendor responsibilities.

Required profile

• Bachelor's degree in Computer Science, Software Engineering or Information Technology.
• 4+ years of experience in software development, technical project management, product technology or a related field.
• Experience managing or coordinating software development projects and working with software development teams.
• Experience with external development vendors or outsourcing partners is highly desirable.
• Experience with Agile/Scrum and managing multiple concurrent projects.

Required skills

• Solid understanding of the SDLC, APIs and system integrations, web applications, databases, cloud infrastructure, CI/CD, QA and testing, version control and cybersecurity fundamentals.
• Software architecture concepts; hands-on coding is not mandatory but technical knowledge is required to challenge development decisions.
• Experience with .NET, APIs, cloud platforms, databases and modern web architectures is highly desirable.