Specialist Manager, Talent Development

About the role

Deloitte Costa Rica's Growth & Development team designs business-focused learning experiences that help professionals and teams perform well at every stage of their careers. As Specialist Manager, Talent Development, you will design, manage and deliver transformative learning experiences, lead initiatives aligned with business priorities, build stakeholder relationships and influence developmental decisions across several portfolios.

Key responsibilities

• Drive curriculum design, create new learning solutions and manage existing assets so professionals keep developing.
• Set up and monitor compliance processes, calendars, documentation, completion records and escalation protocols, applying quality control and escalating compliance risks.
• Work with talent development and business leaders to implement growth and development strategies and programs.
• Lead project teams including Development Specialists, Subject Matter Experts, Delivery Managers, vendors and India-based instructional designers, and coach junior team members.
• Deploy innovative solutions such as digitized content, personalized learning paths and development embedded in daily work.
• Help identify, research and resolve complex learning challenges, and manage resources and budgets.

Required profile

• Bachelor's degree.
• At least 8 years of professional experience in design, development and delivery of adult learning programs and training.
• Strong spoken and written English and Spanish.
• Willingness to travel as needed.
• Legally authorized to work in Costa Rica without employer sponsorship.
• Preferred: experience in a learning and development organization, designing programs subject to mandatory learning or CPE accreditation, prior consulting or professional services experience, and instructional design experience.

Required skills

• Ability to work independently and in a team, and to lead projects or workstreams.
• Meticulous attention to detail and quality of work.
• Written and verbal communication, relationship building and mentoring.
• Prioritizing multiple tasks and meeting deadlines in a fast-paced environment.