Site Reliability Engineer 2 – Cloud Services

About the role

The Site Reliability Engineer joins Oracle Analytics Service Excellence (OASE) to partner with development teams and improve the reliability, availability, and performance of Oracle Analytics Cloud services. The role blends hands‑on troubleshooting, automation, and capacity analysis to drive proactive uptime and continuous service improvement.

Key responsibilities

• Perform SRE activities across pre‑production and production environments, supporting customers and engineering teams.
• Participate in a follow‑the‑sun model, providing 24x7 operational support and incident response.
• Read, understand, and troubleshoot existing application and service code to resolve complex production issues.
• Build and maintain operational tooling, automation, dashboards, monitoring, runbooks, and knowledge‑base documentation.
• Analyze service health, workload patterns, and capacity trends to identify reliability and scaling risks.

Required profile

• BS or MS in Computer Science, Engineering, or equivalent practical experience.
• Experience supporting cloud infrastructure, networking, applications, services, and operational processes.
• Strong Linux/Unix system‑administration skills, including troubleshooting of memory, CPU, filesystem, and network issues.
• Proven ability to investigate and resolve complex technical problems methodically.

Required skills

• Deep understanding of networking and TCP/IP fundamentals (DNS, HTTP/HTTPS, TLS, load balancing).
• Linux/Unix administration and troubleshooting.
• Programming/scripting: Python, Bash, JavaScript/Node.js, Ansible (Java a plus).
• Experience with cloud platforms (OCI, AWS, Azure, GCP) and CI/CD tools (Git, Ansible, Puppet, Chef).