Senior Site Reliability Engineer (DevOps)

About the role

Coforge is hiring a Senior Site Reliability Engineer (DevOps) to work remotely, with locations listed as Costa Rica, Peru, Colombia and Bolivia. The role covers production monitoring, incident response, infrastructure automation and observability.

Key responsibilities

• Take part in a bi-weekly on-call rotation, monitoring production environments and responding to incidents.
• Perform root cause analysis and implement permanent fixes to prevent recurring issues.
• Build and manage AWS infrastructure using Terraform.
• Design, implement and maintain CI/CD pipelines.
• Automate repetitive operational tasks, improve internal tooling and reduce technical debt.
• Improve deployment automation and operational workflows.
• Build and maintain monitoring, dashboards, alerting and observability with Datadog.
• Partner with software engineering teams to improve operational readiness before production releases.
• Participate in production deployments and change management, and identify and remediate infrastructure vulnerabilities.
• Maintain operational documentation, standards and runbooks, and continuously improve platform reliability, scalability, security, efficiency and customer experience.

Required profile

• Experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering or Systems Engineering.
• Experience supporting enterprise SaaS applications in production environments.
• Experience in production on-call rotations.
• Strong troubleshooting and root cause analysis skills.
• Excellent English communication skills.

Required skills

• AWS services such as EC2, VPC, IAM, RDS, ECS and S3.
• Infrastructure as Code with Terraform.
• CI/CD pipelines with GitHub Actions, Jenkins, GitLab CI/CD or similar.
• Datadog or similar observability platforms.
• Docker and Kubernetes.
• Scripting in Python and/or Bash.

Preferred: experience in high-growth B2B SaaS companies, SRE best practices (SLIs, SLOs, error budgets), internal tooling, multi-region AWS environments, FinOps and operational excellence initiatives.