Senior Seller Success Manager – Automotive Marketplace

About the role

Amazon Autos is transforming how customers discover and purchase vehicles online. As a Senior Seller Success Manager you will partner with automotive dealers to grow their presence on Amazon, using data‑driven insights to drive revenue and improve the buying experience.

Key responsibilities

• Build and nurture strong relationships with dealers, acting as a trusted advisor and monitoring satisfaction, account health, and engagement.
• Identify growth opportunities through performance data and analytics, delivering customized solutions that meet and exceed dealer goals.
• Develop strategic account plans with dealer leadership to unlock new revenue streams, optimize operations, and scale their Amazon presence.
• Manage escalations, provide solutions, and ensure healthy account operations.
• Champion process improvements, drive adoption of new tools, and share best practices across the team.
• Collaborate cross‑functionally with internal stakeholders to advocate for dealer needs and align on programs that drive mutual success.

Required profile

• Proven experience managing dealer or B2B relationships in a fast‑paced, high‑growth environment.
• Strong analytical mindset with the ability to translate data into actionable strategies.
• Excellent communication and negotiation skills, capable of influencing senior dealer leadership.
• Entrepreneurial spirit and comfort working in a start‑up‑like setting.

Required skills