Senior Project Associate – Case Management

About the role

The International Organization for Migration (IOM) is seeking a Senior Project Associate to support case management within the GAVR Programme in Costa Rica. Working under the Protection Coordinator and the AVR National Project Officer, you will contribute to the protection of migrants, refugees, and other vulnerable groups.

Key responsibilities

• Assist in the overall case management of the GAVR Programme workload.
• Liaise with governmental authorities, UN agencies, NGOs, and other stakeholders.
• Support monitoring, evaluation, and quality assurance processes.
• Contribute to strategic protection planning and crisis management activities.
• Ensure compliance with IOM policies and standards.

Required profile

• Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related field with at least five years of relevant experience, OR a high school diploma with seven years of experience.
• Proven experience working with migrants, refugees, internally displaced persons, trafficking victims, or other vulnerable groups.
• Experience collaborating with governmental bodies, UN agencies, and NGOs.
• Fluency in English and Spanish (oral and written).

Required skills

• Monitoring and Evaluation
• Case Management
• Strategic Protection Planning
• Quality Assurance and Compliance
• Change Management
• Systems‑thinking
• Ethical Decision Making
• Analytical Reporting
• Crisis Management