Sales Delivery Lead – Associate Manager (Ad Sales)

About the role

Accenture’s Digital Inside Sales team is seeking a Sales Delivery Lead to manage operations for advertising products. You will oversee service delivery for existing customers, providing strategic advice, advisory support, and after‑sales service for ad campaigns.

Key responsibilities

• Lead the inside‑sales team, develop and execute sales plans, and achieve growth targets.
• Define operational strategies through needs assessments, capacity planning and cost‑benefit analyses.
• Monitor system performance, drive process improvements and ensure quality and compliance.
• Recruit, train, coach and manage sales staff, handling scheduling, performance reviews and compensation actions.
• Generate regular KPI reports, analyse trends and implement risk‑mitigation measures.

Required profile

• Minimum 5 years experience in digital inside sales or advertising sales.
• At least 3 years managing advertising campaigns on platforms such as Google Ads, Meta Ads or Amazon Ads.
• Proven ability to lead high‑performing teams in a BPO environment.
• Strong analytical, problem‑solving and decision‑making skills.
• Fluent English (C1+) and ability to work in a multicultural setting.

Required skills

• Google Ads platform
• Meta Ads platform
• Amazon Ads platform
• CRM systems