Quality & Reliability Technician I

About the role

The Quality & Reliability Technician I supports the quality management system by performing operational and technical activities related to product conformity, reliability, document control, and evidence collection for audits and non‑conformities. The role works under ISO 13485 guidelines and contributes to continuous improvement of quality processes.

Key responsibilities

• Maintain and update quality records, forms, and controlled documentation according to internal procedures.
• Support analysis of non‑conformities, deviations, complaints and assist in corrective and preventive actions (CAPA).
• Ensure compliance with ISO 13485 requirements, corporate quality policies, and regulatory standards.
• Participate in root‑cause analysis, segregation, and containment activities as needed.
• Maintain traceability, accuracy, and consistency of all generated data.
• Prepare basic quality reports on request.
• Assist in identifying and implementing process improvement opportunities.
• Control Material Review Board (MRB) records and manage deviation investigations.
• Provide training on internal quality procedures, document control, inspection, and testing.
• Complete mandatory regulatory training related to ISO 13485 and EHS.

Required profile

• Active university student in Industrial Engineering or a related field.
• Quality technician background with up to one year of relevant experience (preferred).
• Familiarity with ISO 13485 and good manufacturing practices (GMP/GDP).
• Strong attention to detail and a quality‑oriented mindset.
• Clear, structured writing ability for quality records and documentation.

Required skills

• ISO 13485 knowledge
• Good Manufacturing Practices (GMP) and Good Distribution Practices (GDP)
• CAPA (Corrective and Preventive Action) processes
• Root cause analysis
• Document control
• Material Review Board (MRB) handling