Quality Coordinator (Part-Time)

About the role

We are looking for a detail‑oriented Quality Coordinator to support our Quality Management System in a regulated industry environment. This part‑time remote role will handle quality documentation, respond to customer inquiries and ensure compliance with internal and regulatory standards.

Key responsibilities

• Prepare and distribute Certificates of Analysis (COAs) for customer shipments within established timelines.
• Maintain and organise quality documentation repositories, including certificates, statements, vendor documents and controlled records.
• Provide documentation support to internal stakeholders and answer customer quality inquiries via the designated support platform.
• Ensure all documentation is accurate, current and complies with internal procedures and regulatory requirements.
• Support document control activities, including version control and record management.
• Assist in maintaining customer registrations, certifications and related quality records.
• Collaborate with cross‑functional teams to resolve quality‑related requests and contribute to continuous‑improvement initiatives.
• Escalate documentation issues or quality concerns promptly and maintain confidentiality of records.

Required profile

• Associate’s or Bachelor’s degree in Quality, Chemistry, Business Administration or related field, or equivalent experience.
• 2–3 years of experience in quality documentation, document control or customer support within a regulated industry.
• Experience managing controlled documents and quality records.
• Advanced proficiency in English, both written and spoken.

Required skills

• Document management systems
• Version control and record‑keeping
• Quality Management System (QMS) support
• Customer portal or ticketing system usage