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Quality Assurance Engineer II – 12‑Month Temporary Role

Boston Scientific · Alajuela

Hybrid Junior 🇬🇧 English
Complaint handling Trend analysis

Descripcion del puesto

About the role

Boston Scientific is seeking a Quality Assurance Engineer II for a 12‑month fixed‑term assignment. The role focuses on complaint handling and post‑market surveillance for moderate‑complexity medical products, working in a hybrid environment that combines remote and onsite activities.

Key responsibilities

  • Complete monthly complaint signal evaluations and coordinate with reviewers, approvers, and data analytics partners.
  • Approve complaint investigations in line with corporate and regulatory requirements.
  • Maintain the complaint backlog within defined performance targets.
  • Support NCEPs, CAPAs, complaint review boards, and related compliance actions.
  • Contribute to product transfer projects, new product introductions, and lifecycle initiatives.
  • Act as subject‑matter expert for assigned moderate‑complexity products.
  • Participate in complaint reduction, continuous‑improvement, and divisional projects.

Required profile

  • Bachelor’s degree in Engineering or a related field.
  • Minimum of 2 years of relevant experience in the medical industry.
  • English proficiency at B2–B2+ level (70‑89%).
  • Knowledge of quality systems and regulatory requirements.
  • Ability to produce technical documentation and perform data analysis.

Required skills

  • Complaint handling
  • Post‑market surveillance
  • Trend analysis
  • Quality systems knowledge
  • Regulatory requirements knowledge

What we offer

  • Hybrid work model with flexibility to work from home and onsite.
  • Opportunity to contribute to patient safety and product quality.
  • Experience in a global, innovative medical‑device environment.

Questions fréquentes

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Boston Scientific

Alajuela