Payroll Front Line Manager

About the role

Genpact is looking for a Payroll Front Line Manager who will own the end-to-end execution of high-volume, multi-jurisdiction payroll within Oracle EBS and Fusion, covering LATAM, EMEA and APAC. The role covers semi-monthly and biweekly production, off-cycle processing and complex retro-calculation management, and ensures accuracy and compliance during system migrations and stabilization phases.

Key responsibilities

• Execute end-to-end semi-monthly and biweekly payroll and oversee operations, calendars, risks, escalations and completion, ensuring adherence to SOPs and controls
• Review complex and high-risk items, variances, reconciliations and control evidence, and approve within delegated workflows where applicable
• Manage calculations, validations, prepayments and final settlement coordination, and guide the team and interpret internal procedures
• Prepare operational and accounting reports and management analysis, manage service reviews, escalations, SLAs and defect remediation
• Support testing and validation of approved changes, and oversee initiation controls and segregation of duties
• Validate quarterly and annual control processes, coordinate audits and track compliance actions
• Take part in implementations, integrations, UAT, process design, hypercare and operational readiness

Required profile

• Bachelor's degree in Accounting, Finance or a related field
• Professional payroll experience supporting LATAM, EMEA and APAC
• Advanced English level
• Preferred: background in payroll system migrations (e.g. Workday to Oracle) and experience managing Time, HCM and Benefits integrations

Required skills

• Oracle Fusion Payroll (strongly preferred), Workday, ADP or similar enterprise platforms
• Advanced Excel, with a track record in complex reconciliations
• Managing mass data loads via HSDL/HDL/EIB with HRIS
• Controls-oriented mindset, attention to detail and stakeholder management with HRIS, IT and Finance teams