Key Account Manager – Modern Trade

About the role

Join Mondelēz International as a Key Account Manager for Modern Trade in Costa Rica. You will develop professional relationships with key retail partners, drive sales, manage promotions and ensure product visibility across modern trade channels.

Key responsibilities

• Develop and execute strategic account plans for PriceSmart and other modern trade clients, aligned with sales and profitability objectives.
• Build and maintain strong relationships with key buyers and stakeholders.
• Negotiate commercial agreements and sales terms that benefit both Mondelēz and the retailer.
• Monitor and analyze account performance, identifying growth opportunities and areas for improvement.
• Implement effective sell‑out strategies, manage shelf space and maximize product visibility at point of sale.
• Develop and execute promotional campaigns in collaboration with marketing and trade‑marketing teams.
• Identify and propose product and format innovations to meet consumer needs.
• Lead the launch of new products and manage special projects to drive account growth.
• Ensure correct and efficient execution of all innovation initiatives.

Required profile

• Bachelor's degree in Business Administration, Marketing or a related field.
• Minimum 3 years of sales experience, preferably in FMCG/CPG.
• Experience managing PriceSmart and modern trade accounts in Costa Rica.
• In‑depth knowledge of the Costa Rican retail market and distribution channels.
• Strong communication, negotiation and influencing skills.
• Ability to work collaboratively with cross‑functional teams.
• Results‑oriented and able to work under pressure.

Required skills