Inside Sales Representative

About the role

TD SYNNEX is looking for an Inside Account Representative who works with specific, identified accounts and acts as the primary daily contact for them. The role drives revenues and margins for assigned accounts and handles complex customer issues, supporting sales activities and business growth within the territory.

Key responsibilities

• Own the daily relationship with assigned customers and act as the main point of contact for sales activities.
• Manage revenue and profitability objectives by expanding existing business and increasing customer engagement.
• Work with customers to understand their needs, recommend TD SYNNEX solutions and support the full sales cycle.
• Collaborate with Field Sales teams on proposals, presentations, business reviews and strategic account initiatives.
• Maintain accurate customer profiles, sales activities and opportunities in CRM systems.
• Identify growth opportunities, escalate customer challenges and risks, and partner with Vendor Management, Finance, Purchasing and support teams.
• Ensure quotes, orders and customer requests are processed accurately and on time with Sales Support and Operations.
• Communicate the company's value proposition and solution offerings to customers.

Required profile

• High school diploma required; associate or bachelor's degree preferred.
• 1-3 years of experience in cold calling, sales development, B2B-SMB, customer service or a related field.
• Experience handling a high volume of daily customer interactions.
• Excellent verbal and written communication in English, strong organization and self-motivation.
• Comfortable working independently and in a team, in a metric-driven, fast-paced environment.

Required skills

• CRM platforms such as Salesforce, Dynamics, HubSpot or similar.
• Activity and pipeline generation targets.

What we offer

• Elective benefits tailored to each country.
• Leadership and professional development programs and on-demand courses.
• Well-being seminars, events and a global Life Empowerment Assistance Program.
• Inclusive communities, business resource groups and volunteering opportunities.
• An onboarding program connecting new colleagues within the first 30 days.