Inside Account Manager II

About the role

The Inside Account Manager II will manage and grow relationships with a portfolio of assigned customers, driving sales of technology products and services from an inside‑sales environment. You will act as the primary point of contact, delivering value‑driven solutions and ensuring exceptional customer support.

Key responsibilities

• Develop and maintain long‑term relationships with assigned accounts via phone and email.
• Re‑engage dormant reseller partners and rebuild trust through solution‑focused outreach.
• Identify and pursue new sales opportunities within existing accounts and through lead generation.
• Achieve and exceed sales quotas and KPIs.
• Prepare accurate quotes, proposals, and sales presentations.
• Manage the end‑to‑end sales cycle from contact to order fulfillment and post‑sales support.
• Maintain up‑to‑date customer records and activity logs in the CRM system.
• Collaborate with vendors, product specialists, and internal teams to craft comprehensive solutions.

Required profile

• Strong communication skills with the ability to build lasting customer relationships.
• Proactive, self‑motivated approach to re‑engaging inactive partners.
• Goal‑oriented mindset with a track record of meeting or exceeding sales targets.
• Ability to understand customer needs and articulate product value propositions.

Required skills

• Experience using a CRM system to track sales activities.

What we offer

• Elective benefits tailored to your country.
• Career development programs, leadership training, and on‑demand courses.
• Well‑being initiatives covering financial, physical, and mental health.
• Diversity, equity, and inclusion programs with peer‑led communities.