Data Operations Analyst II - AWS Ingestion

About the role

Experian is hiring a Data Operations Analyst II in Heredia to support commercial data operations, focusing on Amazon Web Services-based ingestion workflows, data onboarding, process monitoring and operational quality. The analyst helps ensure commercial data sources move through ingestion and sourcing with operational discipline, partnering with business and technical teams to reduce time-to-file, improve workflow stability and support reliable delivery to downstream data environments. The role reports to the Data Development Director.

Key responsibilities

• Support daily commercial data operations across AWS-based ingestion and sourcing workflows
• Monitor ingestion pipelines, recurring processes and file movement to spot issues, delays or failures
• Investigate data discrepancies, onboarding issues and quality exceptions and coordinate resolution with technical partners
• Help onboard new commercial data sources and reduce time-to-file
• Perform data validation and operational checks to ensure completeness, accuracy and readiness of ingested data
• Track workflow performance and trends to support reporting and continuous improvement
• Maintain process documentation, operating procedures and control points for ingestion and onboarding
• Partner with technical teams on changes, defect resolution and workflow stabilization
• Contribute to root cause analysis and corrective actions for ingestion failures and quality issues

Required profile

• Bachelor's degree in business, information systems, analytics, data management, computer science or a related field, or equivalent practical experience
• Experience in data operations, data analysis, production support or a similar operational environment
• Experience supporting data ingestion, onboarding, file processing or workflow monitoring
• Experience with large datasets and investigating data quality or process issues
• Experience in a regulated or high-accountability data environment

Required skills

• Proficiency with reporting, workflow tracking or data analysis tools for operational support
• Experience with AWS-based data ingestion or cloud-based data operations workflows
• Working knowledge of SQL for data validation, issue investigation and operational analysis
• Experience with process documentation, standard operating procedures and control frameworks
• Familiarity with data governance, operational metrics and continuous improvement

What we offer

• Medical, life and dental insurance
• International Share Save Plan and paid time off
• Annual performance bonus and education reimbursement
• Flex work / work from home option
• Family bonding, bereavement leave and referral program