Customer Service Clerk (Night Shift)
BetAnything · San Pedro
Descripcion del puesto
About the role
This position is designed for candidates who thrive on a late‑night schedule and have a proven ability to work night shifts. As a Night Shift Customer Service Clerk, you will be the first point of contact for customers across multiple channels, ensuring a smooth and professional experience.
Key responsibilities
- Manage written and verbal communication via phone, chat, and email.
- Collaborate with a high‑performing team to deliver top‑tier support.
- Resolve customer inquiries promptly while maintaining service quality.
- Escalate complex issues to supervisors accurately and efficiently.
- Contribute insights and ideas to continuously improve the support department.
- Advocate for customers by providing feedback and suggesting process enhancements.
Required profile
- Fluent English with excellent written and verbal communication.
- Strong teamwork abilities in a dynamic environment.
- Available to work night shifts from 22:00 to 06:00.
- Excellent problem‑solving skills and attention to detail.
- Previous experience in a fast‑paced customer service role.
- Ability to multitask and perform under pressure while maintaining high standards.
- Proactive mindset with a passion for continuous learning.
Required skills
Questions fréquentes
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Publicado hace 2 horas
Expira en 1 mes
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BetAnything
San Pedro
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