Assistant – Executive/Relief/Team Support

About the role

You will provide dedicated administrative support to executive‑level colleagues within McKinsey’s Global Administration team in San Jose, Costa Rica. The role involves managing complex calendars, coordinating international travel, and facilitating communication with clients and internal teams while delivering a high standard of customer service.

Key responsibilities

• Manage complex calendars, schedule meetings across time zones and coordinate international travel for executives.
• Communicate on behalf of executives with clients, vendors and internal teams, drafting professional responses and handling high‑volume email correspondence.
• Develop close working relationships to understand priorities and preferences, proactively anticipating and addressing needs.
• Support multiple executive‑assistant roles (Executive Assistant, Relief Executive Assistant, Team Assistant) as needed.

Required profile

• University degree or equivalent qualification preferred.
• 4+ years of experience in high‑performance environments handling calendar management, travel coordination and cross‑time‑zone scheduling.
• Strong customer‑service orientation with empathy, professionalism and discretion.
• Self‑motivated, collaborative mindset and ability to work across teams, regions and seniority levels.

Required skills

• Proficiency in Microsoft Office programs.
• Advanced English language skills (C1 level or equivalent) for verbal and written communication.

What we offer

• Competitive salary based on location, experience and skills.
• Comprehensive benefits package covering health, dental, vision, mental well‑being, life and travel accident insurance.
• Paid time off, additional volunteer leave and parental leave.
• Performance‑related bonus and learning & development programs, including unlimited e‑learning access and mentorship.
• Modern office with free snacks, beverages and reliable transportation to and from the office.
• Inclusive, diverse and equitable work environment with global community initiatives.