Americas Regional Employee Relations Manager

About the role

Join Lonza as the Americas Regional Employee Relations Manager and lead a high‑performing, centralized ER function across the Americas. You will coach a team of specialists, drive consistent, fair, and legally defensible employee relations practices, and influence employee experience outcomes.

Key responsibilities

• Lead and develop a regional Employee Relations team, providing coaching, guidance, and operational leadership.
• Serve as the escalation point for complex and sensitive employee relations matters, ensuring fair and consistent outcomes.
• Oversee case management operations, monitoring workload distribution, case aging, service levels, and resource planning.
• Partner with HR Business Partners, Legal, Ethics & Compliance, and other stakeholders to resolve issues and mitigate risk.
• Review investigations and recommendations to ensure thorough fact‑finding, sound judgment, procedural integrity, and legally defensible outcomes.
• Drive continuous improvement through analytics, reporting insights, process enhancements, and adoption of AI‑enabled ER tools.

Required profile

• Bachelor's degree in Human Resources, Psychology, Business Administration, Law, or related field, or equivalent experience.
• Significant experience in Employee Relations, HR advisory, or workplace investigations within large, multi‑site or multinational organizations.
• Demonstrated expertise managing complex investigations involving misconduct, harassment, discrimination, or retaliation.
• Strong stakeholder management, influencing, communication, and conflict‑resolution skills.
• Business‑fluent English; Spanish language skills and professional HR or investigation certifications are advantageous.

Required skills

• Strong knowledge of U.S. employment law (additional Americas employment law exposure is a plus).
• Ability to lead teams, prioritize competing demands, and manage high‑risk cases.

What we offer

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.